Return & Refund Policy

At Lemiti, we want you to shop with confidence. If you are not fully satisfied with your order, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

  • Unused and unworn
  • In original condition
  • Free from stains, odors, or damage
  • Returned with original tags and packaging (if applicable)

Items that do not meet these conditions may not be eligible for a refund or exchange.

Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

  • Socks that have been opened or worn
  • Final sale or clearance items
  • Gift cards

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was received.

If you need an exchange, please contact us within 7 days of delivery.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged
  • The wrong item was shipped
  • There was a manufacturing defect

We recommend using a tracked shipping service, as we are not responsible for lost return packages.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.